Deep Freeze
Hello everyone and welcome to winter. I guess we are paying for a mild December as temps have fallen well below the norm and is making our live’s a lot more challenging. I want to thank you all for continuing to do a great job during very difficult working conditions and dealing with the personal issues of having schools closed.
Although the temps have hit below the zero mark, our outside employees have done a commendable job getting flights turned and moving our customer’s luggage and cargo. The weather has really impacted our hubs arrival rate, but you have been able to make up time and keep our departures within 15 minutes at 70%, great job.
Also a special thanks to our Facilities team, led by Dennis Farmer, who have worked endless hours fixing broken pipes and failed ready room heaters. You know its cold when our CSA's are checking in customers with winter jackets and gloves on. Also many thanks to our Skycaps for continuing to check in customers at the curb and ESE' for coming up with creative ways to keep our ground equipment in service.
Keep warm, be safe and hope for an early spring.
Regards,
Mark
Although the temps have hit below the zero mark, our outside employees have done a commendable job getting flights turned and moving our customer’s luggage and cargo. The weather has really impacted our hubs arrival rate, but you have been able to make up time and keep our departures within 15 minutes at 70%, great job.
Also a special thanks to our Facilities team, led by Dennis Farmer, who have worked endless hours fixing broken pipes and failed ready room heaters. You know its cold when our CSA's are checking in customers with winter jackets and gloves on. Also many thanks to our Skycaps for continuing to check in customers at the curb and ESE' for coming up with creative ways to keep our ground equipment in service.
Keep warm, be safe and hope for an early spring.
Regards,
Mark
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