Thursday, February 22, 2007

Ground Equipment & Blog Comments

Hello everyone,

It’s Wednesday, Feb 21st and I have two topics of conversation for today...

First, I get a lot of questions about ground equipment repair and at times, it seems we do not have enough ground equipment. No question, just like our aircraft, it is very important to have enough equipment in service to do your job. Mark Zimmerman, our Manager of Ground Equipment Repair, tracks the amount of equipment we have out of service each day and spends long hours working with his team to ensure you have enough equipment to service our aircraft and customers. One tool we use is a summary report that Mark sends out each morning to the HCC and department leaders. I also receive a copy each morning in my e mail and monitor the levels of equipment in and out of service. Just like our aircraft, we have allocation (spares) equipment on hand realizing that there will always be equipment out for repair or for preventive maintenance. Example is tugs; we have a total of 313 tugs in DTW to support all of our ground operating departments. In that number we have 15 spares to cover repairs and maintenance, so as long as we have no more then 15 tugs out of service we should be ok to run our operation. Today we have 16 tugs out of service so we are short 1 operational tug. I know sometimes it seems like we have a lot more than that, which could be driven by tugs being tagged out of service but not reported to Ground Equipment Repair. So it is important that when we tag a piece of equipment out of service, we contact Mark's team at 247-2693 and advise them of equipment number and location. Also, there are times that we find it is just a matter of the equipment needing fuel. It would be very helpful to all if we each make sure to fuel all of our ground equipment during each shift. Be assured, Mark's team is working hard to keep the right levels of ground equipment in service so you have the tools to do your job and we do use overtime when the numbers increase to a concerning level. Also, NW realizes that some of our equipment needs replacement sooner then later. We are funded to start replacing ground equipment in 2007, but honestly, it will be a slow process for the first year or so. If you still have concerns or suggestions in this matter, contact Joe Conlon or Mark Zimmerman directly for clarification.

Second topic is how to post comments on my Blog. I met with our EIT Communications team today and they told me there was questions on how to post comments and how do I respond back……………First of all, I encourage you to feel free to send me comments on any information or topics you want me to post on.
Here is the process:
Under each of my posted blog topics is the word comments, click on that and go to the Box -Leave Your Comments. Then you can click on anonymous and send your comment. What happens then is the comment is put in my Blog account for me to preview and post your comment to the blog site. I can then answer your comment in my Blog, if needed. If you would like a direct response, you would have to leave a contact email or number in your post. I will check my blog account regularly to see if there are any comments waiting to be posted.

Well it’s been another tough day for all with the fog. I really was hoping this would be a great operating week for you and our customers but Mother Nature would not give us a break. Thanks again for doing a good job and sorry about the freeze. I wish there was a better way of handling unplanned volume and work.

Mark

1 Comments:

Anonymous Anonymous said...

hello
if nwa feels that smokers add so much to the cost of insurance that they wanted to charge iam smokers a 6 percent premium on insurance,
then why does nwa management turn their back to the problem of smoking on the ramp, in tugs and in the bagroom? this has been allowed for years. is it because management also smokes on the ramp?

10:22 AM  

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